1. How do I safely upgrade Magento 2 to the latest 2.4.x or Adobe Commerce version?
The safest way to upgrade Magento 2 is to treat it as a managed project, not a quick patch.
We start with a Magento 2 upgrade readiness audit, create a staging copy of your store,
upgrade that to the target Magento 2.4.x / Adobe Commerce version, test all key flows, then
schedule a controlled go-live window with backups and a rollback plan.
2. How long does a Magento 2 upgrade usually take?
For most mid-market stores, a full Magento 2 upgrade (including staging, testing and
go-live) takes around 2–6 weeks. Complex extension stacks, custom modules or Magento 1
migrations can extend this, but you always receive a clear timeline as part of your upgrade plan.
3. Is it safe to upgrade Magento 2 directly on the live site?
No — upgrading Magento 2 directly on production is one of the biggest risks. Our
process always uses a staging environment for the initial Magento 2 version upgrade and only
promotes changes to live once backups, tests and a rollback path are in place.
4. Do I need to update all my Magento 2 extensions when I upgrade?
Not always. As part of the Magento 2 upgrade service we review your extensions and create an
extension compatibility plan. Some modules only need a version bump, some require patches and
others are better replaced with supported Magento 2 extensions.
5. Will a Magento 2 upgrade break my theme or checkout?
A poorly planned Magento 2 version upgrade can cause theme or checkout issues. To avoid this
we test all critical journeys — homepage, category pages, product pages, cart and checkout — on
staging first. If needed, we patch your theme or plan a separate frontend project (for example, a
Hyvä theme rollout) instead of forcing everything at once.
6. How much does a Magento 2 upgrade service cost?
Costs depend on your current version, customisations and integrations. Because of this we do not use generic
packages. Instead, we review your store and provide a tailored Magento 2 upgrade quote so you
know exactly what is included, how long it will take and where the main risks are.
7. How often should I upgrade Magento 2 and apply security patches?
As a rule, you should stay within supported Magento 2 / Adobe Commerce versions and apply
security patch updates as they are released. Many brands run a regular upgrade cadence
(for example, once or twice per year) to avoid falling multiple versions behind.
8. Can you upgrade Magento 2 and migrate us from Magento 1 at the same time?
Yes. If you are still on Magento 1, we treat it as a Magento 1 to Magento 2 upgrade project,
not just a patch. That includes data migration, a new Magento 2 theme and an upgrade-ready extension stack so
future Magento 2 version upgrades are much easier.
Still unsure about the best way to upgrade Magento 2 for your store? Use the form at the top of
this page to request a Magento 2 upgrade roadmap. We will review your current version, extensions
and timelines, then suggest a clear, low-risk plan.