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Knowledge base

Magento 2 Questions & Answers

  1. document-text Does Hyvä support third-party modules and widgets?
  2. document-text Does Hyvä work with Magento Open Source?
  3. document-text How to integrate Hyvä Themes with a checkout
  4. document-text Which payment methods work with Hyvä?
  5. document-text Is Hyvä Checkout included or separate?
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Hyvä Themes for Magento 2 – Simple Answers to Your Most Important Questions

  1. document-text Does Hyvä support third-party modules and widgets?
  2. document-text Does Hyvä work with Magento Open Source?
  3. document-text How to integrate Hyvä Themes with a checkout
  4. document-text Which payment methods work with Hyvä?
  5. document-text Is Hyvä Checkout included or separate?
View All 23 articles

General Questions

  1. document-text Magento Cron: Setup, Troubleshooting & Common Questions
  2. document-text What should I do if I receive a "404 Not Found" error when accessing the configuration page?
  3. document-text Do you offer Magento/ Magento 2 customization services?
  4. document-text Can I access the source code of your extensions?
  5. document-text What's included in the package?
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Refund Policy

  1. document-text I bought two items in one order. Can I get a refund for one of them?
  2. document-text Can I get my refund after purchasing?
  3. document-text I bought your product over 30 days ago, but didn’t use it, can I ask for a refund?

License

  1. document-text How many test/development sites can I set up with your product after purchasing?

Pricing

  1. document-text Are there any discounts that I can get?
  2. document-text Are there any additional costs after purchasing?
  3. document-text Is there any difference in price between the Community Edition and Enterprise Edition?

Product Update

  1. document-text How do I know if my extension has been updated?
  2. document-text How often do you update your products?
  3. document-text Are there any additional costs for updating my purchased product?
  4. document-text What exactly do you update on your products?
  5. document-text How can I get the updated version?

Installation

  1. document-text How can I get installation service at your site?
  2. document-text How long does the installation take?
  3. document-text Can I ask for a refund for the installation service?

Product

  1. document-text How many times do I have to pay for your product/extension/plugin one-time?
  2. document-text Do you offer trials?
  3. document-text What if I’m interested in your product but there’s no version compatible with my Magento site?
  4. document-text How can I uninstall/remove my extension?

Ordering

  1. document-text Get my product after placing an order
  2. document-text I cannot add items to my cart. Why?
  3. document-text How do I know whether my order has been completed or pending?
  4. document-text Why do I not see my purchased items in Downloadable products?
  5. document-text How do I cancel a pending order and place a new one?

Payment

  1. document-text Is my order information safe when purchasing on your site?
  2. document-text How can I get my invoice?
  3. document-text Can I use a Credit Card to place an order?
  4. document-text I don't have Paypal. Do you offer other payment methods?
  5. document-text How can I pay for your products?
View All 8 articles
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