How to Reset Customer Password in Magento 2?

In Magento 1 there was a default functionality that users were allowed to change their password to a distinct string. But in Magento 2 that functionality doesn’t exist. In place of that Magento 2 offers something different. If you’re in Admin Panel to reset the password, Magento 2 will ask customers to follow the reset link sent to their registered mail id.

This is quite convenient for some people as they don’t require to remember a password and can easily reset the password with a single click on email but what if your customer wants to access their account by inserting a specific password, and not by following the reset link sent on mail?

This blog is just about that, It will help developers or admins working on the development of the site. To reach the roots of the solution keep reading this blog :)

 

Reset Customer’s Password in Magento 2:

Step:1

First, you’ll need to Log in to your Magento 2 Admin panel.

Step:2

Head Towards the customer, for whom you want to change the password. For completion of the process you’ll require customer's exact email address, so copy it from there.

Step:3

Now go to System >>> Data Transfer >>> Export

Step:4

There you’ll get options in the drop-down menu, choose “Customer Main File”

Step:5

Add the email address you copied in step:2 to the customer you want to modify.

Step:6

Check the bottom of the page click “Continue” and the CSV file will be downloaded.

Step:7

Find the file location and open it with Open Office or Google Sheets.

Step:8

Go to the Right Side and enter the password Column with the password of your customer.

Step:9

Save that CSV file and head back to the Magento admin panel. Then go to System >>> Data Transfer >>> Import.

Step:10

There you’ll get Drop-down Menus, select “Customers Main File” in Import Settings and select “Add/Update Complex Data” in the Import Behavior section.

Step:11

Upload the CSV File you edited in your Local.

And That’s all! You’ve successfully reset the password for your customer.
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