Magento 2 Frontend Cancel Order

Sometimes, it happens when your customers are not happy with the product they have placed an order earlier or they have changed their minds to purchase the product. That’s because they have seen the same products at a low price from other web stores or they are not satisfied with the placed products not matching with their requirements and expectations or they want to cancel their order due to some of their personal problems or reasons.

It becomes more complicated for the customers when they have to face tricky cancellation processes and have to pay the cancellation charges during the order cancellation which puts a bad impression on them. It gets them frustrated when they have to follow several steps to cancel their order and pay the charges for it. As a result of that, they change their mind and never like to purchase the product again from such online stores.

To avoid all these problems, you need such an extension by virtue of which you can allow your customers to cancel the pending orders when they are in processing and helps the store owners to save money and build trust among the customers by providing them with a great user experience and leaving an impression in the customers’ eye during their shopping experience from your online Magento store. To overcome these limitations, Magespark has designed Magento 2 Cancel Order Extension that allows your customers to cancel the pending orders right on the front and notifies the store admin about the canceled order via an email automatically.

Handling cancel order requests is no longer difficult. Now your customers can easily cancel both Pending and Processing orders directly from the front conveniently in the most effective way. Magespark Frontend Cancel Order Extension for Magento 2 allows the admin to select customer groups for different order states and helps the customers to cancel their orders with pending payment status from the “My Account”, “My Orders” and “Order Details” sections right on the frontend easily and quickly.

This module allows the admin to view the list of all canceled orders by customers from the Magento backend along with the specified reasons to cancel the order for a particular product. This extension provides an additional feature for the site owners which helps you to restock the products of all canceled orders back to their previous positions in the store accordingly. The order status is changed from Pending to Canceled and products are restocked automatically to the Magento store once customers cancel their orders successfully.

Magespark Frontend Cancel Order extension for Magento 2, provides an amazing feature of a confirmation popup by virtue of which you can enable your customers to add comments while canceling their order in a confirmation popup. It allows the admin automatically to display a confirmation popup and ask for the reasons to cancel the order during the order cancellation process on your online store.

This way you are able to find the reason behind canceling the order for a particular product which helps you to make further improvements so you can avoid such problems again in the future and provides a better user experience for your potential customers more effectively on your Magento store.

Following are the key features of Magento 2 Cancel Order Extension by Magespark:

Allow Customers to Cancel Their Order With Pending Order Status From The Frontend

Magento 2 Cancel Order Extension allows your customers to cancel their orders while they are in processing from "My Account", "My Orders", and the Order details section right on the front. Whereas it was not possible to cancel the order from the front by default Magento for the customers which put a bad impression on your customers’ minds and they do not like to purchase the product again from such online stores. Magespark’s Magento 2 Cancel Order Extension provides customers with the most convenient way to cancel their orders and makes the purchase process more user-friendly. It helps the store owners to save money and build trust among your customers by providing them with a great user experience during the order cancellation process from your online store. As a result of that, you attract more and more customers again to your Magento store which helps you to enhance the sales and boost the conversion rates on your online Magento store.

Notify The Admin About The Canceled Order Via Email Automatically

Magespark Cancel Order Extension For Magento 2, allows the store admin to receive notification emails regarding the order cancellation automatically. This extension automatically sends an email to notify the admin when an order is canceled by the customer instantly.

Allow Email Template, Email Sender, And Email Receiver From The Backend

By using Magento 2 Cancel Order Extension, you can set up the “Email Sender” and “Email Reciever” from the frontend settings, and lets you decide which email should be for Email Sender and which email should be for the Email Receiver from the admin panel. This extension also allows the admin to configure Email Templates Notification about canceling orders more effectively.

Notify Your Customers About Order Cancellation Via Email

Fronted Cancel Order Extension for Magento 2 by Magespark, allows the admin to automatically send emails notification to the customers once their orders are canceled successfully by them. This module performs this task by utilizing the email address, template, and email sender name to notify the customers regarding the successful cancellations of their orders.

Allow Customers To Ask For The Reason While Canceling The Order By Displaying A Confirmation Popup

Magento 2 Cancel Order Extension allows your customers to add comments while canceling their order in a confirmation popup. This extension allows the admin to display the confirmation popup when a customer clicks on the cancel order button instantly and allows them to input the reason behind canceling the order for a specific product accordingly. Where these comments can easily be seen by the admin from the list of canceled orders on the order detail page from the backend. Hence, it helps you to make further improvements in your product and services by knowing the reasons to cancel the order by customers.

Customize Buttons and Popup For Order Cancellation

The Fronted Cancel Order extension allows the store admin to personalize the Buttons and popup for order cancellation by adding the custom text to customize the title and the buttons to make them more stylish in the most appealing way. Moreover, it also allows the admin to create a notice about the terms and conditions of the order cancellation in a popup.

Easy To Install And Configure The Extension

Frontend Cancel Order for Magento 2 by Magespark is fully customized and supported with Magento 2 which is easier to install and configure and comes with simple settings. This module is easy to use for any store admin that helps them to manage the extension into your Magento store in the most effective way from the backend.

Following are the highlight features of the Fronted Cancel Order Extension For Magento 2:

• Allow customers to cancel the order with pending status while they are in processing right on the frontend along with the specified for canceling the order
• Allow admin to enable the extension for particular customer groups when needed.
• Restock the products back to their original place in the store accordingly
• Allow admin to set a custom title and notice about terms and conditions of the order cancellation to display in frontend in the form of order cancellation popup.
• Options to specify the reasons for the various canceled orders to display in the frontend
• Automatically generate a credit memo for the orders which are a pending or processing
• Ability to set and personalized the Frontend order cancellation popup when needed by the admin.
• Allow admin to select an email template for order cancellation notification.
• Allow admin to choose which email should be for the email sender and which email should be for the email receiver
• Allow admin to view the list of all canceled orders along with the specified reason from the backend grid.
• Automatically send an email notification to the admin when an order is canceled by a customer
• Depending on your business needs, you can enable or disable the frontend popup which helps you to ask for customers’ reasons for canceling the order
• Easy to enable or disable the extension