Solved: “There has been an error processing your request” in Magento 2
Today, in this blog, we will tell you how to solve “there has been an error processing your request” with Magento. In case you have missed our previous blog on how to solve PHP Fatal Error Class ‘locale’ Not Found in Magento 2, check it out here.
The problem most often happens with the message “There has been an error processing your request” when you deal with Magento 2. In fact, this isn't an error, it's a notification that there's something wrong in your system.
Here's an example of the message:-
There has been an error processing your request
Exception printing is disabled by default for security reasons
Error log record number: 15415484984314
The most common reasons for: “There has been an error processing your request” in Magento 2. When the below conditions are met, you will get "There was an error processing your request":
- During the installation of a new Magento 2.x extension or theme
- While updating Magento 2 or Magento 2 Theme/Extension
- Template code changes
- The server memory is full
- Configuration settings
These are the reasons for the message "There has been an error processing your request" when working with Magento 2.
Even if you receive the message, you may not be able to identify the issue or how to fix it.
Therefore, you may want to solve the problem by going to its root cause.
Solved: “There has been an error processing your request” in Magento 2.
To identify the problem with Magento 2: “There has been an error processing your request” when you see a log record number, follow the steps below:
- Step 1: Log in to your Magento 2 server via SSH or FTP.
- Step 2: Go to the var/report folder. Here you will find the Magento 2 error log files, which are generated by the system.
- Step 3: Now, open the file whose name is similar to your error log record number.
If the error log record number is 2256895878524, then the path to the file will be [Magento Root Directory]/var/report/15415484984314.
- Step 4: Review the log file contents. The report contains details about where the error occurred. Once you determine the exact errors, and where they occur, you can easily fix them.
In some cases, Magento does not return the Error log record number. If it is the case, you should follow the below steps:
- You should first switch to developer mode temporarily by using the below command:
bin/magento deploy:mode:set developer
- Add the code below in the path [Magento Root Directory]/app/bootstrap.php
Use this code in the above path:
$_SERVER['MAGE_MODE'] = 'developer';
- This will show a detailed message and a backtrace, so you can fix it easily and quickly.
Thus, following the above steps, you can easily fix the Magento 2 issue: “There has been an error processing your request” and then the message will disappear.
If you have any questions or face any kind of issue while fixing the above problem, do let us know in the comment section below.
Don’t forget to share this solution with your Magento community or friends via social media channels.