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To keep your customers coming back, it is important to make them feel like you really care about their needs. You can not stand out in the market if you only focus on delivering what customers want. You need to offer beyond more than they expect.
Do you know that Amazon eCommerce sales reached $258.22 billion in US retail sales in 2018? Amazon is continuously growing and expanding its business to the global market with an aim to take it to new heights in the field of eCommerce. You have been seeing the success of fast-growing companies like Amazon and eBay since your childhood and you really inspired by them and plan to start your own eCommerce business so you can get success ahead in the future as Amazon and eBay made in the field of eCommerce.